ST. LOUIS, MO — Anheuser Busch’s consumer help line temporarily went down Friday afternoon. A company representative says there was a high volume of calls from a social media campaign. There was a temporary disruption in service to 1-800-DIAL-BUD.
A post to the “RockIt News” Facebook page has generated several hundred likes and shares. It is one of many Facebook posts that recently feature a request for activists to call the consumer help line. The RockItNews post says, “Should Budweiser keep sponsoring the NFL? Let them know how you feel! Call 1-800-DIAL BUD (342-5283) and press 1 for their stand on the NFL and then leave a message. Takes less than a minute.”
Anheuser Busch added the “1” option Monday after controversy over NFL players taking a knee during the National Anthem. They also released this statement, “These are complex issues that require in-depth discussions and nuanced debate. What I can say is that at Anheuser-Busch we have a long heritage of supporting the institutions and values that have made America so strong. That includes our armed forces and the national anthem as well as diversity, equality and freedom of speech. We proudly employ over 1,100 military veterans and we work every day to create an inclusive environment for all of our employees. Because only together can we achieve our dream of bringing people together for a better world.”