United Airlines has apologized to a female passenger and given her a $500 travel voucher after she accused the company of giving away her first-class seat to a Texas congresswoman, an airline spokesperson said Monday.
Jean-Marie Simon, 63, of Washington, DC, claimed she was tossed aside to make way for Rep. Sheila Jackson Lee, a Houston Democrat, on a Dec. 18 flight.
Airline officials told reporters that their internal systems showed that she canceled her trip following a weather delay, but Simon denies doing this.
A United spokesperson said the company had offered Simon the apology and voucher in an attempt to make things right. But she claims this didn’t happen, either.
AAN Staff
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