Starbucks Makes a New Enemy on Independence Day
The java giant faced a huge backlash over the actions of staff in Tempe on July 4 — and now the chain has written to the Tempe Police Department to “sincerely apologize.”
Don't appreciate @Starbucks asking our #Tempe cops to leave your establishment on the #4thofjuly2019. Several of those cops are #veterans who fought for this country! #ZeroRespect pic.twitter.com/oGaDKhlYX3— Tempe Officers Association (@ToaAz) July 5, 2019
“When those officers entered the store and a customer raised a concern over their presence, they should have been welcomed and treated with dignity and the utmost respect by our partners (employees),” wrote Rossann Williams, the chain’s executive vice president for US retail.
“Instead, they were made to feel unwelcome and disrespected, which is completely unacceptable.”
Williams insisted Starbucks has a “deep appreciation” for police, saying, “Our partners rely on your service and welcome your presence, which keeps our stores and the community a safe and welcoming place.”
It remains unknown if the barista will face any disciplinary action.